History and Impacts

Since 1999 NMC has been part of the Washoe County community making positive impacts by helping people and organizations resolve conflicts and by teaching people how to work through conflicts in their lives. What started as a mandated program by the state of Nevada, has grown through the years into a close knit community of mediators, trainers, coaches, advisors, and relationships. Over the years NMC has made positive impacts in the community in a variety of ways. Here are some of them:

Good Conflict Outcomes

In Washoe County (so far!)

“In that conversation at our family Thanksgiving, I was able to take a step back, understand why I was getting upset, and listen to my father in a deeper way. It made all the difference to him, and me. Thanks for the class.”

Stories like that:

271,200

Where does that number come from?
We believe strongly that each person who takes an intensive conflict management training from NMC becomes better at working through conflict in their lives at home, at work and in the community. Many of them also help mediate conflicts for others in formal and informal settings.

Because of this, we estimate that each person trained creates at least two “Good Conflict Outcomes” per year, which has an impact on at least four people per year, and that our average trainee uses this information for the balance of their lifetime of approximately 40 years. So each person trained has a total lifetime impact of 160 Good Conflict Outcomes (4 X 40 = 160). To date NMC has trained 1,695 people, resulting in the total number (1,695 X 160 = 271,200).

People Trained in Conflict Resolution, De-escalation, and Mediation

1,695

Mediations Provided

“We couldn’t be in the same room together, let alone come to an understanding. Thank you!”

Impacts like that:

5,459

Conflict Coaching Cases

“I appreciate you listening to my story and helping me think through next steps. That is exactly what I needed.”

326

Customer Satisfaction Rate

“Mediator was great, listened well.”

91%

Number of Volunteers Contributing to the Community

“Good communication and fewer disputes is critical in this county. NMC gives me the opportunity to give back where I think it counts most.”